CUSTOMER SERVICES REPRESENTATIVE NEED

💸 薪水：面议

🏢 地点：费城宾州, PA

🍻 分类：各类司机

🕕 时间：10/07/24

💬 联系：[email protected]

Job responsibilities

Answer phone/update client policies

Handle billing inquiries, process payments

Notify agent of dissatisfied clients – Customer-at-risk

Report claims

Maintain agency services log

Complete new business log-review at end of month

Cross-sell existing clients

Open and distribute mail and check email

Handle company audits

Commercial service work

Real Comp and Newly purchased vehicle do OLBOB’s & type quotes

New business client thank you process

Process outgoing mail (9 AM &6 PM)

Follow up on applications pended and send out welcome letters and batch file

applications at the end of the month

Claims follow up

Organize reception area and put away incoming supplies

Follow-up on endorsements pending and Batch file endorsements at end of the

month Supply requests & order business cards

DDC Drop list and Academic Achievement drop list and Young Driver

audits Programming of phones

Organize new business client folders

Life terminations, new business issuance and setting appointments for life

specialist Policy reviews

Handle additional duties as assigned or needed

Email resume to ROLA LUO at [email protected]

onsite work location at 6911 Castor ave, Philadelphia PA 19149

联系时请说是在美国工作网上看到的😎