Technical Support for CCTV

💸 薪水：面议

🏢 地点：皇后区纽约

🍻 分类：技师工程

🕕 时间：04/13/25

💬 联系：[email protected]

Position Type
Technical Support for CCTV -at Fresh Meadow, Queens, NY
Full Time - 8:30am to 5:30pm with 1 hour lunch break.

Responsibilities
• Maintain an in-depth knowledge of our complete line of products and services.
• Embrace and learn the Video Surveillance / CCTV technologies and their applications.
• Provide product demonstration and technical training to the sales team and customers.
• Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems,
and peripherals.
• Build and test PC-based DVR systems to customer specifications.
• Provide prompt and effective customer service and technical support.
• Service customers in an effective and efficient manner; Partner with internal teams proactively.
• Perform other duties as assigned.

Requirements
• Ability to communicate ENGLISH/ MANDARIN clearly and concisely to phone calls, and professionally in written to response emails.
• Ability to respond to customers in a timely and effective manner.
• Ability to work under pressure and work independently with minimum supervision.
• Computer proficiency including Microsoft Office (Word, Excel, PowerPoint, etc)
• Strong troubleshooting, problem-solving, and team player mindset are a plus.
• Proactive and enthusiastic to work.
• Responsible to maintain confidential business information.
• Bend, lift, open, and move products and related office items varying in weight up to 30Lbs,

Qualifications
• Experience in the CCTV industry is highly desirable.
• 1+ Years of Professional Experience in technical support on CCTV or related areas.
• A bachelor’s degree in IT / Network, Engineering, or related technical field, or equivalent industry experience is required.
• Fresh graduates will also be considered.

Please email [email protected]

联系时请说是在美国工作网上看到的😎