🔥 主题：
全美连锁甜品店office招聘文员客服 坐标纽约皇后区
💸 薪水：面议
🏢 地点：皇后区 纽约
🍻 分类：助理文员
🕕 时间：03/18/24
💬 联系：[email protected]
Responsibilities
•Maintain clear and professional communication with franchisees and internal teams, providing updates and following up on inquiries and resolutions.
•Assist franchisees with placing orders, tracking shipments, and processing returns or exchanges according to company policies and procedures.
•Interact with franchisees via phone and chat, identify and resolve franchisees’ issues, complaints, and inquiries in a timely and effective manner, escalating complex issues as necessary.
•Assist with other office administrative support tasks, including updating and sorting files and conducting research.
•Collaborate with cross-functional teams, including transportation and marketing, to ensure seamless franchisee experiences and identify areas for improvement.
•Develop illustrations, posters and other designs using software or by hand.
Requirements & Skills
•Bilingual in English and Mandarin required.
•Proven experience in customer service or related field.
•Ability to multi-task, prioritize, and manage time effectively.
•Excellent written and verbal communication skills.
•Proficiency in MS Office.
•Familiarity with design software is a plus.
请发送简历到[email protected]（需包含：简历内容，期望薪资，能否全职/兼职）
联系时请说是在美国工作网上看到的😎